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Decision making purely based on such metrics is wrong. It's management by numbers, and similarly like coloring by numbers, while relatively easy, will not produ
by koliber 4y ago
Decision making purely based on such metrics is wrong. It's management by numbers, and similarly like coloring by numbers, while relatively easy, will not produce great results.
At the same time, metrics do have a place. Even flawed metrics, like the ones this article describes can provide value. When used together with qualitative evaluation and thoughtful analysis, it provides a more complete picture of what is going on in a team.
Metrics such as these provide an addition perspective on a team. A manager knows what their team should be doing. A good manager should have an intuitive feel of what is going on. A manager should have a good qualitative idea of how their team is doing. If the metrics do not align with the other perspectives, something may be off.
If a manager believes a person should be coding, the person is not bringing up any challenges, is reporting progress, and they produced 3 small commits over the past month, it is time for a conversation to find out more about what is going on.
- kqr 4y agoYup. Performance measurement is like planning: the outcome (metrics, a plan) is useless. The process you take to getting there (discovering, questioning, measuring, imagining, simulating) is everything.
- hinkley 4y agoMetrics are for asking questions, not answering them.
- koliber 4y agoI like this a lot. Did you get that from somewhere, or did you come up with it on your own. It's captures the spirit of my metrics philosophy really well.