3 ms·
You might as well just promise 100% uptime. If you don't meet it, most SLAs you're only liable for a couple bucks in service credits anyways.
by MichaelBurge 4y ago
You might as well just promise 100% uptime. If you don't meet it, most SLAs you're only liable for a couple bucks in service credits anyways.
- dijit 4y agoI'm mostly talking about a metric by which my teams performance would be judged. Externally to customers we had no promises of availability.