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And we can guarantee Discord has already sold your chat logs 200 shadier places. Why bother with an GDPR compliance in one area if they aren't going to in other
by dbg31415 4y ago
And we can guarantee Discord has already sold your chat logs 200 shadier places. Why bother with an GDPR compliance in one area if they aren't going to in others. Guessing it's just a matter of time before they get sued into compliance.
Discord, and all free chat services, rely on selling data for their revenue. What makes them ultra-filthy, in my mind, is that even if you pay you don't get any special treatment. You are literally just giving them money to sell your data. "Hey guy breaking into my house to steal my TV, here's $5!" That's sort of what being a "booster" feels like.
I'm sure Discord knows which side of its bread is buttered. It wasn't architected to have deletion in mind. Like think about all the private messages, messages in public channels, message threads... (you can individually delete some of those, but not channels you no longer belong to), but it's really impossible to glue an export of one-user's messages back together in a way that has context.
Something like "SnapChat" or "Signal" where you could set messages to have expiration dates would have been a perfect move for Discord. Gamers don't need years of Meme Sharing history stored forever.
Having a business model like Slack... where users have to pay for their own groups. Discord deals with kids, and people for whom $5 is a blocker to entry.
I love a lot of things about Discord, I love Push To Talk, and I wish every service used this. (Microsoft Teams, Slack, Google Meet... why don't you have a Push To Talk option?!)
Anyway, Discord is convenient, has a ton of great UX features that Slack and Teams could learn from. But at the end of the day free is never worth it. You're the product.
EDIT: I ran a Discord server with 20k+ users at one point. And we came to find out that the "owner" of the Discord was someone who had set it up years back and just sort of faded away. Enough of us had Admin it didn't matter, but there are some things only the Owner can do. It took over 4 months to get Discord support to transfer ownership. I was a paying customer. Their support is really wanting. Impossible for it not to be, they don't have any sort of ID verification and nobody to default back to, "Well, it's my credit card..." total cluster fuck. With what I learned... I'm pretty sure I could get access to any Discord server whose owner had been gone for more than 30 days. Just create a fake account similar in name to the last one, "Yeah, I'm Bob, I lost access to my old account..." That's essentially all we had to do, that and wait for the email they sent the original "Bob" to not get a response. Pretty easy when so much of Discord messages go straight to a spam / updates folder nobody ever checks.