"telling them to sue the agency" This sounds bad in a soundbite, but this is the way the system works. Consider this loose example: suppose 2 people get into

"telling them to sue the agency" This sounds bad in a soundbite, but this is the way the system works. Consider this loose example: suppose 2 people get into a fight. One guy really beats up another guy, and the cops are called. If the recipient refuses to press charges, the cops can't do anything. Similarly, a lot of government agencies can't proactively do something, until someone sues them. By getting sued, they get to act on the complaint, and the legal opinion can be used to justify similar action elsewhere. There is no nefarious purpose here; it is disingenuous to claim so. Yes, government agencies have issues galore; but by conflating the necessary with the rest, we fail to identify the real problems.