Equal parts "non-zero threat of physical escalation" and "empathy triggered by proximity to another human." It's hard to stare into someone else's eyes and fee

Equal parts "non-zero threat of physical escalation" and "empathy triggered by proximity to another human." It's hard to stare into someone else's eyes and feel... nothing. It's pretty easy to look at text on the screen and forget the person on the other end is like you.