- I think people are more likely to be polite in person (perhaps it is more obvious that retaliation might happen or perhaps it is just being socialised to diff

- I think people are more likely to be polite in person (perhaps it is more obvious that retaliation might happen or perhaps it is just being socialised to different norms). - In person, I think people are more likely to ‘fill the space’ in small groups and so the average thing that is said is low-entropy and polite whereas online (at least here) there is more of an attitude of only contributing when you have something to say and I think on average it is easier to have something to say that is critical than positive (and often there may be many unique seeming criticisms and fewer positive things even if the latter should carry more weight). In large groups where it is more likely that critical opinions may exist, I think people are just less likely to speak up in the real world. - there may be more criticism online but that doesn’t mean the feedback is good online or in the real world. I think it’s very hard to tell apart the useful (ie good) feedback from the useless.