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What will change, as all similar swings in workplace attitude have shown, is that the are unforeseen costs. Additionaly, study after study has shown that non-v

What will change, as all similar swings in workplace attitude have shown, is that the are unforeseen costs. Additionaly, study after study has shown that non-verbal communication between people is an enormous part of effective communication. Argue all you want, too many studies, turn all over the weekend she the same thing. And the I've thing that video conferencing does is cripple that comm channel. I love my partial remote work schedule, and love that it exists. But I'll never assume it's the "best" way, it that it doesn't have unforseen costs to me and my coworkers

paulryanrogers 4y ago
> Additionaly, study after study has shown that non-verbal communication between people is an enormous part of effective communication. Argue all you want, too many studies, turn all over the weekend she the same thing. And the I've thing that video conferencing does is cripple that comm channel. Citations please?
- davoneus 4y ago
  A few come to mind: Mehrabian (1981), Fromkin and Rodman (1983), Barnum and Wolniansky (1989), Pease and Pease (2004). In regards to the face specifically take a look at Atkinson (2002), Garau, Slater and Bee (2001). The impact of Hand and Arm movement in regards to communication were studied by Mulken, Andre and Muller in 1998, and in 2002 by Craig, Gholson and Driscoll. Of course the study with the most impact is Mehrabian's 7-38-55 'rule' (which it isn't!). It's wildly misunderstood, but his study found in any communication scenario 7% of information received is through the words spoken, 38% is through the tone of voice, and 55% is though bodily movements. Regardless of the numbers, it just points out that just because someone 'says' something, people don't believe them unless their body language agrees. If their tone, posture, eye-contact, etc.. are saying something else, people invariably believe the non-verbal regardless of the words said. It's been a while, but IIRC, the other studies never find that low of an impact with spoken word, yet it never exceeds 50% either. Lastly, the definition of nonverbal communications can vary widely, but I like Henley's (77) (as a starting point) which lists a few areas "... body postures and movements, facial expressions, gestures, touching, eye contact, use of space, and so on". Hope you find some of that useful.
  - alaricus 4y ago
true_religion 4y ago
Even if remote work has efficiency costs, who cares about that outside of the employers themselves? And are these costs so great that employers in tight markets will be able to resist workers requesting the “perk” of remote work?
alaricus 4y ago

paulryanrogers 4y ago

> Additionaly, study after study has shown that non-verbal communication between people is an enormous part of effective communication. Argue all you want, too many studies, turn all over the weekend she the same thing. And the I've thing that video conferencing does is cripple that comm channel. Citations please?

davoneus 4y ago
A few come to mind: Mehrabian (1981), Fromkin and Rodman (1983), Barnum and Wolniansky (1989), Pease and Pease (2004). In regards to the face specifically take a look at Atkinson (2002), Garau, Slater and Bee (2001). The impact of Hand and Arm movement in regards to communication were studied by Mulken, Andre and Muller in 1998, and in 2002 by Craig, Gholson and Driscoll. Of course the study with the most impact is Mehrabian's 7-38-55 'rule' (which it isn't!). It's wildly misunderstood, but his study found in any communication scenario 7% of information received is through the words spoken, 38% is through the tone of voice, and 55% is though bodily movements. Regardless of the numbers, it just points out that just because someone 'says' something, people don't believe them unless their body language agrees. If their tone, posture, eye-contact, etc.. are saying something else, people invariably believe the non-verbal regardless of the words said. It's been a while, but IIRC, the other studies never find that low of an impact with spoken word, yet it never exceeds 50% either. Lastly, the definition of nonverbal communications can vary widely, but I like Henley's (77) (as a starting point) which lists a few areas "... body postures and movements, facial expressions, gestures, touching, eye contact, use of space, and so on". Hope you find some of that useful.
- alaricus 4y ago

true_religion 4y ago

Even if remote work has efficiency costs, who cares about that outside of the employers themselves? And are these costs so great that employers in tight markets will be able to resist workers requesting the “perk” of remote work?

alaricus 4y ago