It occurs to me that this might even date from last year. Their IT systems have been abysmal, last year I placed an order for one of their specialty products.

It occurs to me that this might even date from last year. Their IT systems have been abysmal, last year I placed an order for one of their specialty products. They had replaced the IT system and not even ported over the account data, I had to set up a new account. Well, welcome to the modern age, on-line ordering is actually functional! However, I was limited to ordering one case. At the time I didn't think much of it, just figured it was applying some dollar limit to what a new customer could order. Earlier this year I found it was still only possible to buy one case and an error code was configured for trying to order more than one--no explanation.