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I've spoken to Eastland drivers -- I've been riding with them for years -- and thats exactly what they do, minus the complexity. They announce an address over r
by pacemkr 15y ago
I've spoken to Eastland drivers -- I've been riding with them for years -- and thats exactly what they do, minus the complexity. They announce an address over radio and the closest driver takes it. I don't remember how they enforce this policy in the company (sorry), but they do and it works.
As a customer, I don't have to muck about in some app, especially while buzzed, to get a car. I call and get a real person and am done in 5 seconds. No app can do that.
Admittedly, it works because they have a lot of drivers. I can see how this becomes a problem when you have many smaller companies and you need to hail the closest. Thanks for the perspective.
- modeless 15y agoSpeak for yourself; I find it far faster and easier to open an app and press a button than call a phone number and try to verbally explain my location to some guy with a thick accent. When you add in the fact that Uber also takes care of payment and tip, which is another hassle at the end of the trip, it's a far better experience.