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At both price points on the link the Tesla vehicle metrics are dominant over the Mercedes vehicle metrics. In fact, the $110k cost Tesla has better metrics than

At both price points on the link the Tesla vehicle metrics are dominant over the Mercedes vehicle metrics. In fact, the $110k cost Tesla has better metrics than the $130k cost Mercedes: it is faster, accelerates faster, has higher horsepower, and has higher range. If the average Jane has $140k and wants the best value for money it is really hard to see why they would choose the objectively inferior car according to most metrics. They could save $30k and still have a better car. I really don't understand, at all, how you can conclude that it is a no brainier to get a Mercedes? It seems like a really ridiculous conclusion? Just clicking around on the site and trying to do the order shows you are wrong that Mercedes is far superior on non-car related things. The dealership model is famous for its failings. Car salesmen have a notorious reputation. The website for Tesla lets you put in a purchase order within three clicks, no interaction with a dealership. The Mercedes purchase workflow had more like seven clicks and it resulted in getting an interstitial telling me to talk to a dealer about how the car wasn't going to have all the features because of chip shortages, that the price would change as a consequence of that, and directed me to talk with a dealership. How is that better? How is not giving me the listed price but making me go through a high pressure sales channel superior to just letting me buy car the now? I don't understand at all how you can say that dealership model is far superior. Is it right in your eyes that someone poor at negotiating should have to pay more than someone who is better at it? I don't get it. I don't understand at all how you can think Mercedes is providing the better experience.

marbletiles 4y ago
“Range” is likely the only one of those metrics Jane will care about. This sounds like one of those rants we used to hear about “why would anyone buy a Mac when PCs have higher specs??” Mercedes does cabin UX like Apple does software (and BMW is better still). Maybe Jane wants a button for her wing mirrors. And door handles that work. Actually comfortable suspension. An instrument cluster. A dealer to look after her from decision to delivery.
- JoshCole 4y ago
  I've opened Tesla's doors, enjoyed the suspension of the Tesla finding it comfortable, and when I adjusted my mirrors I used buttons on the steering wheel. Usually I don't have to adjust the mirrors, because the car can automatically detect that it is me who is driving and it has memorized my mirror preferences. Why are you lying? Why not focus on the metrics? For example... Storage space. The Tesla? It has four times the storage space. Eighty eight cubic feet to twenty two cubic feet. The person you are defending didn't bother to announce that they created a different comparative context and no wonder - even the Tesla Model 3 beats Benz across pertinent metrics like range and storage space despite costing $50,000-$80,000 less depending on configuration choices. Look, you can like Benz eight click and get told that you need to call the dealership and that the price listed isn't the actual price UX, but don't try and tell me that they are Apple. They aren't. Tesla lets you order in three clicks. Much cleaner. They also don't expect you to adjust your mirrors with buttons. Much much cleaner. Oh, and who was it who removed the buttons from phones again? o.O Need to correct my worldview apparently. Thought it was Apple, but according to you they are the pro-buttons companies. Please, help darkens us with your ignorance. We need to unlearn the truth lest we make a good decision and save $80k getting a better car than Mercedes can provide.
  - marbletiles 4y ago
    “Lying” is a bit emotive, suggests you might be a bit too invested here to get the argument the GP was making. Look, Tesla got early success in EVs by being considerably better where everyone else was weak (drivetrain, battery, software, charging network). That doesn’t mean it’s not weak where they are strong (QC, basic manfacturing competencies like panel gaps, dealer network, interaction switchgear refined over generations). Yes, Tesla have also been innovative in attempting to turn those “bugs” into features - better online ordering, rapid response to QC fails, replacing complex switchgear with an tablet and a modally overloaded pair of dials). Regardless, what matters is there are people who feel about Mercedes the way you clearly feel about Tesla. Emotion has always mattered with cars; you don’t win those people over with talk of cubic feet. GP is betting there’s a huge market for “car like I always knew it from a manufacturer I love except with a battery” and I’ll bet they’re right.
- dreamcompiler 4y ago
  Or maybe Jane just wants to say "fold the wing mirrors" and then she doesn't need a button. BTW thanks. I rarely need to fold the wing mirrors manually in my Tesla so I only tried doing it by voice today in response to your comment and it worked. What were you saying about the cabin UX?

marbletiles 4y ago

“Range” is likely the only one of those metrics Jane will care about. This sounds like one of those rants we used to hear about “why would anyone buy a Mac when PCs have higher specs??” Mercedes does cabin UX like Apple does software (and BMW is better still). Maybe Jane wants a button for her wing mirrors. And door handles that work. Actually comfortable suspension. An instrument cluster. A dealer to look after her from decision to delivery.

JoshCole 4y ago
I've opened Tesla's doors, enjoyed the suspension of the Tesla finding it comfortable, and when I adjusted my mirrors I used buttons on the steering wheel. Usually I don't have to adjust the mirrors, because the car can automatically detect that it is me who is driving and it has memorized my mirror preferences. Why are you lying? Why not focus on the metrics? For example... Storage space. The Tesla? It has four times the storage space. Eighty eight cubic feet to twenty two cubic feet. The person you are defending didn't bother to announce that they created a different comparative context and no wonder - even the Tesla Model 3 beats Benz across pertinent metrics like range and storage space despite costing $50,000-$80,000 less depending on configuration choices. Look, you can like Benz eight click and get told that you need to call the dealership and that the price listed isn't the actual price UX, but don't try and tell me that they are Apple. They aren't. Tesla lets you order in three clicks. Much cleaner. They also don't expect you to adjust your mirrors with buttons. Much much cleaner. Oh, and who was it who removed the buttons from phones again? o.O Need to correct my worldview apparently. Thought it was Apple, but according to you they are the pro-buttons companies. Please, help darkens us with your ignorance. We need to unlearn the truth lest we make a good decision and save $80k getting a better car than Mercedes can provide.
- marbletiles 4y ago
  “Lying” is a bit emotive, suggests you might be a bit too invested here to get the argument the GP was making. Look, Tesla got early success in EVs by being considerably better where everyone else was weak (drivetrain, battery, software, charging network). That doesn’t mean it’s not weak where they are strong (QC, basic manfacturing competencies like panel gaps, dealer network, interaction switchgear refined over generations). Yes, Tesla have also been innovative in attempting to turn those “bugs” into features - better online ordering, rapid response to QC fails, replacing complex switchgear with an tablet and a modally overloaded pair of dials). Regardless, what matters is there are people who feel about Mercedes the way you clearly feel about Tesla. Emotion has always mattered with cars; you don’t win those people over with talk of cubic feet. GP is betting there’s a huge market for “car like I always knew it from a manufacturer I love except with a battery” and I’ll bet they’re right.
dreamcompiler 4y ago
Or maybe Jane just wants to say "fold the wing mirrors" and then she doesn't need a button. BTW thanks. I rarely need to fold the wing mirrors manually in my Tesla so I only tried doing it by voice today in response to your comment and it worked. What were you saying about the cabin UX?