I genuinely do not understand these kinds of situations. Like, I've been at companies where we have well know critics and like...we know what they say and if th

I genuinely do not understand these kinds of situations. Like, I've been at companies where we have well know critics and like...we know what they say and if they suffer a misfortune people might think that's funny - but we're working on the thing we are working on! I just can't imagine my boss coming to me and telling me to setup an "op" on one of our well-known-angry-in-public-customers. I say "these kinds of situations" because, ofc, this thing seems to come up regularly? I remember the Uber exec who stalked a woman who was assaulted (raped?) by a driver. People in the tech industry seem weirdly enabling of petty hateful stalker behavior.