I recently had an experience where we locked ourselves out of an AirBnB by leaving my phone inside the apartment. The door code was in the AirBnB messages and p

I recently had an experience where we locked ourselves out of an AirBnB by leaving my phone inside the apartment. The door code was in the AirBnB messages and protected by 2FA that required my phone - which was in the apartment. I got to another computer and couldn't log in. I tried to contact customer support - but it required an account. So I created another account and tried to message the host, but it wouldn't let me talk to them without a booking. So I entered all my credit card information into the new account and attempted to book with the host - but they had no bookings available. So I used the new account to reach out to customer service - they were unresponsive taking 30+minutes per message to respond. Given that what I was doing looked plausibly like a phishing scheme, you can imagine this would require a lot of back and forth, which basically rendered CS useless. I ended up solving the problem by checking the public records of the property to find the owners name. Then tried finding them on social media but all of their accounts were private. Luckily the AirBnB was in my (smallish) home town and I was able to find someone in my social circles that knew the host and shared their phone number. It was an absolute nightmare and I'm still not sure what I would have done had I not found someone who knew them.