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> The distinction between software and service I kinda disagree. You are responsible for the first, while the provider is responsible for the second. For inst
by makeitdouble 4y ago
> The distinction between software and service
I kinda disagree. You are responsible for the first, while the provider is responsible for the second.
For instance when we pay for gitlab or Adobe CS, if it's down it's on us to workaround or plan for the situation and deliver the final product to our clients according to plan.
When we pay for Squarespace, it's on them to deliver the final product to our customers, the puck ends there and if it dies there will be little we can do to help, short of switching DNS to a backup site.
- DrewADesign 4y agoOk— Figma is a browser-based SaaS design and vector graphics creation tool— a large chunk of commercially-used vector graphics are made using Figma right now. Figma isn't a service because the end-user doesn't touch it? Where you're drawing the line between a service and tool is an artifact of your perspective. Whether someone further along in the cycle must push a button to trigger some part of that process or if the code is executed on your local machine, a docker instance on your machine, a docker instance on a server, or wherever else is an implementation detail.