3 ms·

I call it "Somebody Else Has Had This Problem". It's a heuristic that became useful starting about twenty years ago, eh? Before the internet you had to have (

I call it "Somebody Else Has Had This Problem". It's a heuristic that became useful starting about twenty years ago, eh? Before the internet you had to have (and write) fairly complete manuals for software, now you put the error message into a search engine and, hopefully, amortize the suffering. However, I suspect this has also made it easier to write and (kinda sorta) maintain larger and more complex systems. Like the phenomenon where you widen a road to ease traffic congestion and it works for a while but then encourages more traffic. The reduced cost of creating and maintaining complexity may have encouraged it overall. - - - - As an aside, can I quote you, like, on my blog? > in my line of work I have to be able to walk engineers I work with from the gate-level silicon all the way up to cloud and AI. Without any false modesty, I think I have a fairly good idea of how modern computer architecture works. Yet, I will be the first to tell you that I have no idea how any of these systems work in full. In fact, no one does. Not the best of kernel developers nor the best of chip designers. To claim that you can somehow inventory every possible problem in a computerized system and then provide a graceful exit from that or useful info is either ignorant or arrogant or both.

kyaghmour 4y ago
That's an interesting take. Thanks for sharing. Sure, I can definitely see the "google this error" effect as having permitted a higher degree of complexity. Or, maybe to be more accurate, lowered the barrier to entry to create more complex systems. There are probably pros/cons to this. It takes less sophistication to build something very complex, thereby democratizing the ability of building sophisticated systems/services, but it also means there are many more complex systems out than there is a community of people who have a more-or-less "good" understanding of what they do and, possibly, whose overall behaviour is likely only partially understood by their own designers. Cue in all sorts of security implications, etc. Food for thought. I don't mind the quoting, but, just in terms of mental hygiene, I generally dislike posting unequivocal opinions on the internet ... because it's often come back to bite me ;) I'm especially skeptical of my own writing when I use labels such as "ignorant" or "arrogant". So long as you understand that I don't take myself very seriously, I mostly stand by that quote you mention.

kyaghmour 4y ago

That's an interesting take. Thanks for sharing. Sure, I can definitely see the "google this error" effect as having permitted a higher degree of complexity. Or, maybe to be more accurate, lowered the barrier to entry to create more complex systems. There are probably pros/cons to this. It takes less sophistication to build something very complex, thereby democratizing the ability of building sophisticated systems/services, but it also means there are many more complex systems out than there is a community of people who have a more-or-less "good" understanding of what they do and, possibly, whose overall behaviour is likely only partially understood by their own designers. Cue in all sorts of security implications, etc. Food for thought. I don't mind the quoting, but, just in terms of mental hygiene, I generally dislike posting unequivocal opinions on the internet ... because it's often come back to bite me ;) I'm especially skeptical of my own writing when I use labels such as "ignorant" or "arrogant". So long as you understand that I don't take myself very seriously, I mostly stand by that quote you mention.