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I have done some selling on eBay, and spent time reading through the support forums to understand how I should handle various situations. eBay generally sides
by RajT88 5y ago
I have done some selling on eBay, and spent time reading through the support forums to understand how I should handle various situations.
eBay generally sides with the buyer. Malicious buyers know this, and will buy things, and just claim they didn't get them and demand a refund. If you don't capitulate, they file a dispute, or outright report you for fraud. Chances are good they end up with free stuff, and as a seller you're SOL. For cheaper items, it's worth it to eat the cost instead of fighting it.
/\--- I had this happen once, with a buyer from Belgium who bid up an item to more than it was worth. (At the time, no package tracking was available to Belgium - this is why some listers insist on "no international shipping" to this day)
- bikingbismuth 5y agoPayPal hasn’t been a part of eBay since 2015.
- etataetaet 5y agoAlthough true, from what I remember they still forced you to use PayPal for payouts until a year or two ago.
- kevin_thibedeau 5y agoI've had a seller pull a tracking number and then never ship the item.
- mod 5y agoI bought and sold a lot, and I've never had a bad experience as a buyer. About 10% of selling experiences were bad, whether because of scams or just shady or entitled buyers. Lastly, though I generally did my best, a few things that gave my buyers bad experiences have happened: 1) eBay sold items while I'm on vacation mode. I got about 5 hours away from home on a month long trip when they sold my item, despite me using their vacation mode option. This happened many times. 2) USPS delivery failing. We've all seen this, packages floating in loops, or never moving. Another time an item was claimed to be broken. Maybe it was, maybe scam. 3) eBay selling my items after I removed my store and unlisted everything. Eventually I had to literally delete all my listings. I had planned on just taking a break, but no way I'm entering all those again. Anyway a couple things sold and I just immediately returned the money and told them no.
- temp8964 5y agoI had once a guy in California bought my used phone and claimed the screen was cracked and attached a picture of the cracked screen. I reverse searched the image and found it was online long ago. Tried to explain this to customer service for many times. They just couldn’t understand it… I made the guy return to me and threat to report to his local police if he dares to not return to me. He eventually returned it to me. Terrible experience.
- camerashy 5y agoOnce tried selling a $1k camera via eBay, with the no international buyers caveat. First day received a purchase order with an address to a derelict house in Detroit followed by a private message to please send the camera to an address in Africa. Took about a day to cancel the order, and eBay still demanded a cut for this non-existent, fraudulent transaction. Second day receive a virtually identical attempt, only this time eBay refused my cancellation. Attempted to fight it, no avail. Received a variety of indignant messages from the seller claiming I was some sort of scammer. Once again eBay demanded a cut of this bullshit transaction. I logged out of the account and sold it via Amazon in about a day no problem. eBay is a joke.