4 ms·
> There is an underlying principle in the world of sales / marketing etc that basically boils down to show the right people the right message at the right time.
by libertine 4y ago
> There is an underlying principle in the world of sales / marketing etc that basically boils down to show the right people the right message at the right time.
That's kind of the industry mantra for us, marketers. The reality is much more complex than that, goes beyond that to be quite honest.
You just have to ask the question: "What's the right time to reach the right someone, with the right message?"
And you'll find out the answer to that exercise is a game of Darts, with hits and misses, and as a consequence a lot of wastage. But that's the game we chose to play.
Now, of course if you're reaching people who left your eCommerce shop and you retarget them with the items they have on their basket, it's a personalized ad that has a great probability to get results because you are reaching people who expressed a very specific behavior. But this, as you know, it's a rather small slice of your potential customers.
But for example, when you say:
>useless audience group like “women 18-24” then your results are going to suck for a multitude of reasons.
If your product offer is a pill that helps to relief period pain and cramps, why isn't this a valid audience? Or the pill needs to be a "a pill for early teen women that like skateboards and scratch off tickets"?
In my point of view the problem isn't the lack of personalization, or the need for it, but more a matter of saturation of some media channels.
- mhoad 4y agoAgree with you that IRL it’s more complicated than just 3 points but am writing this for an audience of developers and tech folk so figured simplicity was more important than exhaustiveness but is otherwise generally accurate as a high level mental model. As for the straight up demographics example I called out I think that would work ok in theory but suffers from the major problem that you can not accurately identify that audience group to begin with and often doing so gets into the sleezier side of marketing that I personally want nothing to do with if I can avoid it. On top of that, I think there are better approaches, women 18-24 are not one homogeneous group with the same wants and needs and treating them that way might work better than the idea of let’s just show the same message to everyone all the time but I hardly think it’s the pinnacle of tailoring your content either.