Great example of Twitter's product issues. You can tell the DM groups feature was someone's side project in the early years that has been left in maintenance mo

Great example of Twitter's product issues. You can tell the DM groups feature was someone's side project in the early years that has been left in maintenance mode. No team wants to prioritize it because a) no one has ownership over the product and b) the shitty experience leads to shitty metrics that make it hard to justify fixing it.