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The really messed up thing is that actual organized bad actors aren't really affected by account bans too much: it's just a cost of doing business for them. Cri
by logicalmonster 4y ago
The really messed up thing is that actual organized bad actors aren't really affected by account bans too much: it's just a cost of doing business for them. Criminals have systems in place in friendly jurisdictions to create a number of new company accounts and with a bit of effort just resume whatever fraud they were engaged with under a new profile with a fresh new account when they get shut down.
Only the stupidest low-level criminals get shut down by the "ban first, and ask no questions later" practice.
Compounded by Silicon Valley's refusal to engage with normal people, I think the number of false positives and lives and businesses destroyed by their refusal to provide human customer support is significantly greater than anybody suspects.