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But if you buy only for support when you need, it defeats a bit the purpose of also paying the project to get security updates and new features (and more QA). A
by plam503711 4y ago
But if you buy only for support when you need, it defeats a bit the purpose of also paying the project to get security updates and new features (and more QA). And to get enough money inside, this needs to get TONS of customers. Check at Proxmox: they have a revenue around 2+ millions EUR with… 15k customers. We can't afford such a low revenue per customer, because having a big customer base takes time.
But this is the usual "issue" with Open Source model. A lot of companies selected Open Core and decided that some feature were only relevant for enterprise use case (Gitlab, Mattermost and such). Which I think works OK commercially speaking, but I don't like it regarding Open Source philosophy.
- tmikaeld 4y agoThe problem is more on the revenue sources/use cases for proxmox, shared hosting and cheap containers from turnkeylinux. If the margins and use cases are not enterprise enough, there’s not enough margins to pay for licenses/support even if you wanted to. I think that’s why rancher/docker is more successful commercially, it enables configuration and automation instead of management and deployments.
- plam503711 4y agoI agree on the automation part, that's an important objective in our backlog (like we did with Terraform plugin etc.)