> I've also learned for the simplest things, not to make a GUI at all[...] you'd think a GUI would make it easier, but people struggle with most custom GUI's an

> I've also learned for the simplest things, not to make a GUI at all[...] you'd think a GUI would make it easier, but people struggle with most custom GUI's anyway -- evidenced by noticing a sheet of paper at the work bench with handwritten instructions for using the software This is an advantage that the Web browser has that is sadly under-appreciated and under-utilized (even from Web developers). Many traditional desktop GUIs and modern Web applications would be better suited for their audience if they were instead executable SOPs. Think: a manual for how to use a given system, except at the point in the instructions where it's describing a certain feature, or where it calls for a certain step to be performed, there is some on-screen affordance that allows the reader to take care of it right there—right at the spot they're already looking at. Some programming notebooks try to do something like this, but they usually get it wrong. Raskin seemed to have the same epiphany (albeit pre-WWW) and wrote about GUIs being a "dead end".