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This is a good, helpful response! As an aside, I’m excited to switch to Stripe’s transactions API from Plaid for MoneyHabitsHQ.com. Plaid’s security review pr
by iambateman 4y ago
This is a good, helpful response!
As an aside, I’m excited to switch to Stripe’s transactions API from Plaid for MoneyHabitsHQ.com.
Plaid’s security review process is “submit questionnaire and wait an unspecified amount of time.”
I’m at five weeks of waiting and three help tickets and it’s been absolute silence.
- goleary 4y agoPretty sure I've been waiting 3+ months at this point and am now unable to connect new items via Chase.
- phoenixy1 4y agoThat's really an excessive wait time, I'm sorry. We are working on better systematic approaches to this issue, but in the meantime, would you be willing to send me your info so I can look at what's going on with the ticket? You can DM @plaiddev on Twitter or email customer-feedback@plaid.com