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we hope that you will accept our apology and understand we’re humans behind this product with a capability and willingness to learn from our past mistakes. Se
by mellosouls 5y ago
we hope that you will accept our apology and understand we’re humans behind this product with a capability and willingness to learn from our past mistakes.
Seems pretty sincere and decent to me.
- RL_Quine 5y agoNah, this is the pestilent child response when they are wrangled into giving a "sincere" apology.
- ineedasername 5y agoIt's at least a small step up from "We're sorry if you feel bad but..." I'd rate it 4 out of 10 on the NOTSORS scale [1] [1] No Apology to Sincere Apology Rating Scale™ And I wouldn't even be so hard about them if their initial now-edited reply in this thread wasn't also combative & demeaning.
- mistrial9 5y ago!! I like it, but you mean "petulant" .. "pestilent" may also apply though..
- twobitshifter 5y agoIf we’re being critical it’s missing the “we apologize” and skips to “hope you accept our apology” and then jumps down a “we’re only human” escape hatch.
- Humdeee 5y agoIn other words, a try-catch-finally statement right out of the PR handbook
- buttercraft 5y agoHow is “we hope you accept our apology” not an apology?
- twobitshifter 5y agoTry replacing apology with other words. Its like an email that says “attached”, but there’s no attachment.
- buttercraft 5y agoI'm not following. It's not the same at all. The apology is right there.
- helpfulclippy 5y agoIt sounds like a big part of the issue here is that someone from the team joined Casey’s discord server pseudonymously after the drama, and more drama ensued. If stuff got that personal, then I’m not shocked that an impersonal apology was not accepted. If I were to apologize in a situation like this, I’d probably have started by talking to Casey directly about the whole thing before posting in public.