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You have to go back to the site and log in, then click on your account link. The download link can be found there

• splicer 15y ago
  Crap! I didn't bother creating an account when I checked-out :(
  • zemaj 15y ago
    I have the exact same problem. Paid, but no ebook. Sent an email an hour ago but haven't heard back :(
    • jrockway 15y ago
      Clearly this is an opportunity for a startup helping startups that write books for startups.
    • bloggergirl 15y ago
      I'm working on the replies to those emails! A few people are having troubles with the Order Confirmation email, which is where the download link is. You shouldn't have to create an account to get the download link. It should be in the Order Confirmation email (which is separate from the PayPal receipt email). Working on replying via email right now....
  • splicer 15y ago
    I just sent an email to Joanna, and she responded within a few minutes offering to personally email me the ebooks. Now that's what I call customer service!