Part of the problem is that there's no real negative feedback in a government project. I've been attached to government work in the past, and the whims of the P

Part of the problem is that there's no real negative feedback in a government project. I've been attached to government work in the past, and the whims of the PMs change day to day because the people there were often just promoted to get them out of the way of another team. There's no real leadership or technical ownership of the product, and I've found that the PMs will often just quickly blame the user for not using the software correctly rather than actually reflecting on why they may be getting that feedback. The consultants may have fucked up, but they were only able to because the people in charge fucked up first.