3 ms·

I still find it bizarre that phone carriers sell phones. This shouldn't be an issue, in much the same way "Comcast only supports Dell and Lenovo laptops" would

by blep_ 4y ago

I still find it bizarre that phone carriers sell phones. This shouldn't be an issue, in much the same way "Comcast only supports Dell and Lenovo laptops" would be incredibly weird.

selectodude 4y ago
But Comcast does only support Comcast modems. They’ll give you access but if you call with a question they’ll tell you tough shit and blame your hardware.
- blep_ 4y ago
  That hasn't been my experience, in lots of years of having to call them and make them fix dumb things. Once you get past the "no, I am quite sure there is no wifi interference on this cat5e cable" bit of the Generic Support Script, they do seem to be capable of understanding where the problem could plausibly be. (Ability to do anything about it varies.) They even helpfully provide a compatibility list: https://www.xfinity.com/support/devices/#unauth https://www.xfinity.com/support/devices/#unauth
WorldMaker 4y ago
Well, it's not just selling phones that is the issue but selling SIM cards. That's closer to the "Comcast only supports cable modems with Mac addresses they've identified and Command & Control functionality they need" analogy. (Which are things that cable modems support. Cable company operators can force certain cable modem operations similar to the way SIM cards support such things.) But also, it really isn't all that bizarre, it's got long precedent: For most of a century all phones were leased and the phone company controlled every bit of hardware on the network. That's not even the distant past, that's still in living memory, my parents grew up in households with leased phones. It took major anti-trust/monopoly breakup work to change that. So far the "use whatever phone you want" is the anomaly in the history of phone networks. (Cable companies too; most of their history all of their equipment was only leased and the era of being able to buy your own set top boxes and/or cable modems is a relatively brief anomaly versus the longer history of those networks.) The US is back down to only two/three major cell carriers (no matter how many "brands" you see; so many of them are just resellers), depending on how you want to count them (by network compatibility: two; by parent company: three). It may be time to trust-bust again.

by blep_ 4y ago

I still find it bizarre that phone carriers sell phones. This shouldn't be an issue, in much the same way "Comcast only supports Dell and Lenovo laptops" would be incredibly weird.

selectodude 4y ago

But Comcast does only support Comcast modems. They’ll give you access but if you call with a question they’ll tell you tough shit and blame your hardware.

blep_ 4y ago
That hasn't been my experience, in lots of years of having to call them and make them fix dumb things. Once you get past the "no, I am quite sure there is no wifi interference on this cat5e cable" bit of the Generic Support Script, they do seem to be capable of understanding where the problem could plausibly be. (Ability to do anything about it varies.) They even helpfully provide a compatibility list: https://www.xfinity.com/support/devices/#unauth https://www.xfinity.com/support/devices/#unauth

WorldMaker 4y ago

Well, it's not just selling phones that is the issue but selling SIM cards. That's closer to the "Comcast only supports cable modems with Mac addresses they've identified and Command & Control functionality they need" analogy. (Which are things that cable modems support. Cable company operators can force certain cable modem operations similar to the way SIM cards support such things.) But also, it really isn't all that bizarre, it's got long precedent: For most of a century all phones were leased and the phone company controlled every bit of hardware on the network. That's not even the distant past, that's still in living memory, my parents grew up in households with leased phones. It took major anti-trust/monopoly breakup work to change that. So far the "use whatever phone you want" is the anomaly in the history of phone networks. (Cable companies too; most of their history all of their equipment was only leased and the era of being able to buy your own set top boxes and/or cable modems is a relatively brief anomaly versus the longer history of those networks.) The US is back down to only two/three major cell carriers (no matter how many "brands" you see; so many of them are just resellers), depending on how you want to count them (by network compatibility: two; by parent company: three). It may be time to trust-bust again.