> I don’t understand why Google doesn’t have an ombudsman - consumers have no recourse when Google locks them out Coming soon to an EU country near you! The E

> I don’t understand why Google doesn’t have an ombudsman - consumers have no recourse when Google locks them out Coming soon to an EU country near you! The EU digital markets act address this issue directly, by requiring “gatekeepers” to provide human customer response, and clear processes for appealing bans etc and generally forcing companies to provide something akin to due-process.