3 ms·
Our experience with Basler was pretty bad. We got a few daA1280-54uc and all of them had insane noise levels. Their German support never took us seriously and j
by fxtentacle 5y ago
Our experience with Basler was pretty bad. We got a few daA1280-54uc and all of them had insane noise levels. Their German support never took us seriously and just argued that our 10% noise level was normal.
Basler Vision Beijing later confirmed that it's a firmware issue and indeed switching from RGB to YUV reduced the noise to less than 1%, but it left a very sour taste that the support team in their supposed headquarter didn't recognize a noise issue when we sent them test pictures, like this: https://www.dropbox.com/s/ahht53ht6moa40g/Image__2021-04-07__10-55-44-RGB.png?dl=0 https://www.dropbox.com/s/ahht53ht6moa40g/Image__2021-04-07_...
Also, the marketing photos of dart Cameras had a "Made in Germany" sticker on the back. Ours shipped from the US (to Germany) and didn't have a "Made in Germany" sticker.
In the end, our client then decided to go with a custom camera. They wanted full control over the FPGA firmware to avoid future issues like this.