3 ms·
The fees are included in the nightly/total price if you include dates for the search. It's challenging to show the cleaning fees without the length of stay or w
by enra 4y ago
The fees are included in the nightly/total price if you include dates for the search. It's challenging to show the cleaning fees without the length of stay or would have to show the nightly price + fees all the time and it would get kind of confusing. I think there is now the total price if you click that it shows you the break down.
Context: I used to work at Airbnb, and some point designed one version those listing cards as well. There was never a goal to have some dark pattern choice not to include the fees or somehow try to mislead users. There is just limited space for the price. Also each city, country and might have different fee structures and pricing regulation so we actually had to design the card as something supports those different cases. Like in Australia you always have to show total price where as in US it's common for hotels to show nightly price without taxes or resort fees. In some cities or countries there is now a tourist fee.
Unlike in hotels where the cleaning fee is included in the price, on Airbnb, the host sets it. Also each rental is unique like one might be 10 bedroom house with pool and jacuzzi and some might be one bedroom rooms so the cleaning needs vary. Also in some places cleaning is very cheap and some places it's very expensive to get someone to clean your house.