Most global technology platforms. Larger clients/customers do enough business where they may be able to get ahold of someone if there's a problem, or even a wi

Most global technology platforms. Larger clients/customers do enough business where they may be able to get ahold of someone if there's a problem, or even a window into new features, policies, etc. If we're lucky, small business owners may get an underwhelming newbie account rep or support drone who reads from script. All too often, we get a chatbot, "automated support," or in the case of Google, nothing at all.