As a former insider myself, I can say that it was pretty hard to divine the earnings report from service metrics. We could see over-all patterns of ups or down

As a former insider myself, I can say that it was pretty hard to divine the earnings report from service metrics. We could see over-all patterns of ups or downs, but Wall Street mostly reacts to the future estimations as well as profitability, neither of which we could derive from metrics. And while we had access to active subscriber numbers, again how Wall Street reacted to a miss or not was not always predictable. Or in short, I doubt he could see this coming, especially given that his interview process had to start a few months ago.