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I did something analogous?/similar-ish recently. I tried to pay my parents' credit card balance (let's say it was $1000). I went through the process and recei
by busyant 4y ago
I did something analogous?/similar-ish recently.
I tried to pay my parents' credit card balance (let's say it was $1000).
I went through the process and received an automated email saying, "Thank you for paying $1000 on the credit card."
Got a call from my father a few hours later telling me he spent another $300 and could I please pay the extra $300...?
So, I signed in again and paid another $300.
Only thing is, unbeknownst to me, the $300 payment canceled the $1000 payment -- because they both were scheduled for the same day.
I only found out when I signed in a few weeks later and saw a $40 interest charge for not paying the full balance on the credit card.
<grumble>...
Definitely my fault for not paying closer attention, but still annoying.
- justusthane 4y agoThey will almost certainly refund the $40 if you call and ask nicely. I have a couple times called (various credit card companies) and said, "Look, I've been a cardholder for years, I pay off my full balance every month, I just forgot this time. Can you please refund the $70 interest fee and the $25 late payment fee"?
- Breza 4y agoTotally agree. Being friendly and having a small request that's easy to explain can get you a lot.