> In some cases, you can fix this by asking the sender to be, like, normal. I was about to be tongue-in-cheek and ask why the “professional” way of asking that

> In some cases, you can fix this by asking the sender to be, like, normal. I was about to be tongue-in-cheek and ask why the “professional” way of asking that question might be. … then I saw the very next sentence and chuckled aloud. What a nightmare :/