Much more likely is that they studied the situation, understood the problem, and concluded that the trade off was worth it. We may disagree—I think that surely

Much more likely is that they studied the situation, understood the problem, and concluded that the trade off was worth it. We may disagree—I think that surely there must have been some way of solving the problem—but it seems very unlikely to me that they missed it. They just exercised judgement that I think was suboptimal. Of course, they are selling millions of products and making billions of dollars doing it, so not sure I can claim I’m unambiguously right.