Agreed. Certainly within the UK, we're infamous for our sugar coating and nonchalant understatements. Politeness is the word in terms of business transactions o

Agreed. Certainly within the UK, we're infamous for our sugar coating and nonchalant understatements. Politeness is the word in terms of business transactions or discussion, and I've found it often hampers everyone in reaching the end result of the problem at hand by muddying waters.