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There's no need to get that upset over it... When we switched to OpsGenie it was also to consolidate billing with other Atlassian products, but we all knew Pag
by throwaway787544 4y ago
There's no need to get that upset over it...
When we switched to OpsGenie it was also to consolidate billing with other Atlassian products, but we all knew PagerDuty worked better and that OpsGenie was still pretty new and rough around the edges. We certainly didn't gain any business advantage by switching, but we did have to do a lot of work to switch which took away from other things we needed to get done. But ultimately we had no say because somebody just wanted to save a little money. I also doubt that there was a thorough vendor assessment before we picked it up, since it was a vendor we already used.