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"A refund of the excess purchase will be made" Sounds like he will have made his intended 10k investment, there's no indication the system doesn't work as inte
by t_mann 5y ago
"A refund of the excess purchase will be made"
Sounds like he will have made his intended 10k investment, there's no indication the system doesn't work as intended (even though it could work a lot better, obviously - the app could check for the investment limit right away, and an 8-week window for refunds, in a system that offers 2-month investments, is borderline scammy).
- dev_tty01 5y agoYeah, I would think this was a dark pattern, but it was probably just simple incompetence. The refund process sounds like it must involve humans and is therefore expensive. Presumably the system had his id number, as you said, a simple data lookup and filter to avoid over deposits would make much more sense. Setting aside the authors bad decisions, he really was dealing with a ridiculously poor system design.
- mort96 4y agoBut "the excess purchase" will be refunded. "The purchase" was for $10000, so that's what will be refunded. At least that's what I view as the logically "correct" way to interpret the sentence. Whether it's what the software does or not is anyone's guess.
- t_mann 4y agohmm, I'd debate whether a purchase of something that can be bought in practically continuous increements has to be seen as "all-or-nothing". If you're buying a car, of course, you can only buy a full car or none. but when your remaining purchase volume is [0,9975], I would have interpreted the excess part of a 10000 purchase as only the 10000-9975=25. also, the 8-week window is indicative that this will be reviewed by a human being, who would hopefully understand the intention behind depositing 25 and then 10000 (the intention behind depositing another 10k might be a bit less clear lol).