3 ms·
Ehh, I guess if this is a launch, give them a benefit of the doubt, hope they read your feedback.
by systemvoltage 5y ago
Ehh, I guess if this is a launch, give them a benefit of the doubt, hope they read your feedback.
- mrtksn 5y agoSee, we are no longer in the age of nerds making great software and giving it away for free. We are in the age of high profit software, be it through sales of product(x$ to use y), sales of extra features (x is free but this specific feature is y$), sales of services(x is free and your life can get easier if you use it with y for only z$/month), land grab(x is free for you because it's paid by y, who hopes to make money later somehow), data grab(x is free for you because we use the data collected here to build y), sales of access to people(x is free but we let other people reach you) or straight up criminals(you pay us x$ or y happens to you). We can no longer talk about thankless customers of free products. There's even no longer free text on the internet, people write stuff only to show ads or influence your decisions(political or consumerist). The customer must understand how they are paying for it. To give someone the benefit of doubt, they need an explanation for it. Clearly, contact details are irrelevant for the apps' primary function. They can ask for a license after a trail, I guess(free license obtained by signing up). They can let you use the app and offer you extra functionality(like syncing history between devices) through an online account. It is not O.K. to make people install your app and only then require this one thing, irrelevant to apps functionality, to let you use the app. That's a known dark pattern.