4 ms·

It should be shouted from the rooftops: don't switch services just to save money if the result is potentially worse business outcomes. Why save a tiny bit of ca

It should be shouted from the rooftops: don't switch services just to save money if the result is potentially worse business outcomes. Why save a tiny bit of cash if it puts your business at risk?

spondyl 4y ago
The saying "Cheap is expensive" comes to mind
- Griffinsauce 4y ago
  Also "don't put all your eggs in one basket" This is not very far away from AWS hosting their own status pages.
giraffe_lady 4y ago
Presumably no one who made that decision is fucking stupid and thought they were putting their business at risk. Good lord. I wasn't affected by this in the slightest and just found out opsgenie exists from the parent comment but even I can understand that this decision would almost certainly be driven by things like "we're already using atlassian for everything else and will benefit from the interop" and "we already trust them with everything else and they haven't let us down or we wouldn't be using them for any of that stuff either."
- johnzabroski 4y ago
  In my experience, the decision is driven by a VP who wants a bullet point on their year-end review, namely "notional cost savings achieved".
- gtirloni 4y ago
  In my experience there isn't much interop that's worth anything with OpsGenie. It's a different story with JIRA/Confluence.
- throwaway787544 4y ago
  There's no need to get that upset over it... When we switched to OpsGenie it was also to consolidate billing with other Atlassian products, but we all knew PagerDuty worked better and that OpsGenie was still pretty new and rough around the edges. We certainly didn't gain any business advantage by switching, but we did have to do a lot of work to switch which took away from other things we needed to get done. But ultimately we had no say because somebody just wanted to save a little money. I also doubt that there was a thorough vendor assessment before we picked it up, since it was a vendor we already used.

It should be shouted from the rooftops: don't switch services just to save money if the result is potentially worse business outcomes. Why save a tiny bit of cash if it puts your business at risk?

spondyl 4y ago

The saying "Cheap is expensive" comes to mind

Griffinsauce 4y ago
Also "don't put all your eggs in one basket" This is not very far away from AWS hosting their own status pages.

giraffe_lady 4y ago

Presumably no one who made that decision is fucking stupid and thought they were putting their business at risk. Good lord. I wasn't affected by this in the slightest and just found out opsgenie exists from the parent comment but even I can understand that this decision would almost certainly be driven by things like "we're already using atlassian for everything else and will benefit from the interop" and "we already trust them with everything else and they haven't let us down or we wouldn't be using them for any of that stuff either."

johnzabroski 4y ago
In my experience, the decision is driven by a VP who wants a bullet point on their year-end review, namely "notional cost savings achieved".
gtirloni 4y ago
In my experience there isn't much interop that's worth anything with OpsGenie. It's a different story with JIRA/Confluence.
throwaway787544 4y ago
There's no need to get that upset over it... When we switched to OpsGenie it was also to consolidate billing with other Atlassian products, but we all knew PagerDuty worked better and that OpsGenie was still pretty new and rough around the edges. We certainly didn't gain any business advantage by switching, but we did have to do a lot of work to switch which took away from other things we needed to get done. But ultimately we had no say because somebody just wanted to save a little money. I also doubt that there was a thorough vendor assessment before we picked it up, since it was a vendor we already used.