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From the article: "To manage the restoration progress we created a new Jira project, SITE, and a workflow to track restorations on a site-by-site basis across
by nreilly 4y ago
From the article:
"To manage the restoration progress we created a new Jira project, SITE, and a workflow to track restorations on a site-by-site basis across multiple teams (engineering, program management, support, etc). This approach empowered all teams to easily identify and track issues related to any individual site restoration."
- therealcamino 4y agoI read "empowered" there and thought, what a ridiculous misstep. They can't even stop themselves from selling their product in a document that's supposed to be a mea culpa, where you can guarantee that many of the readers are pissed off and absolutely not receptive to your marketing.
- larodi 4y agoAs I said in me other down-voted comment and yours is proof for the same - these post-mortems are first of all PR and second - everything else. And lots of people pointed out why they don’t constitute invaluable knowledge - because they lack the really important stuff or substitute it for marketing messages…