For anyone wanting to attack: * hindsight is 20/20 - it's easy to lecture after the fact about how mistakes could have been avoided * modern software systems

For anyone wanting to attack: * hindsight is 20/20 - it's easy to lecture after the fact about how mistakes could have been avoided * modern software systems are very complex * have you never made a mistake? It is however noteworthy that they have done the wise thing from a publicity perspective, which is post this on a Friday, hoping that by the next tech cycle more interesting things will have happened for the press to report than a rehash of this outage. That's politics.