Interesting. I wonder if that applies in SW dev though. In standard processes each correctly produced item satisfies a customer, but for sw dev individual tasks

Interesting. I wonder if that applies in SW dev though. In standard processes each correctly produced item satisfies a customer, but for sw dev individual tasks are internal and customers only care about the final outcome. Also standard processes normally involve Gaussian distributions, so large deviations are rare and can be called outliers, but software estimation has fat tailed or bimodal distributions, so large deviations are part of the standard order of business.