Got stuck on a call a few weeks back with a client, their IT director, CTO and their MSP telling us our product was shit. I said well show me. Some people start

Got stuck on a call a few weeks back with a client, their IT director, CTO and their MSP telling us our product was shit. I said well show me. Some people started looking very nervous suddenly. So they took their i7 Thinkpad "terminal" and RDP'ed into their VDI infrastructure. Took 2 mins to log in, 1 min to open the browser tab and about 2 minutes to log into the app which ran like crap. Literally 30-40 seconds a click. Fired up task manager. Ah yes, 32Gb EC2 instance with 30 active users on it, all of whom had 10 Chrome tabs open. The memory was flat out, the IO was flat out and the CPU was flat out. Explained as politely as I could that they were doing everything entirely wrong and had been sold a complete lie by their IT director and MSP. But they ticked a compliance box by not logging in from their laptops. This is realistically where VDI seems to end up. I have seen it too many times to actually believe there is a competent use out there. It's a lie to patch up the fact that there isn't a half decent security and patching model for desktop computing and you don't trust your staff.