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What's a good bank in Sweden, if I may ask? My personal experience is several hours (literally) wasted with Nordea, each time ending with something trivial not

by patall 4y ago

What's a good bank in Sweden, if I may ask? My personal experience is several hours (literally) wasted with Nordea, each time ending with something trivial not working (as someone new in Sweden, i.e only setting up bankID). So far, my personal experience with banking here is several orders of magnitude worse than in Germany, even (or because) everyone is proud on it being soo much more digitalized.

hypostase 4y ago
We went with Handelsbanken, because they were the first that let us sign up. So far seems OK. but I've not really done a detailed comparison.
dcminter 4y ago
I'm reasonably happy with SEB so far. I originally tried to get an account with SwedBank but they weren't interested until I had a personnummer (legally they're not supposed to refuse on this basis!) SEB were a lot more cooperative and set me up with a basic account (deposit for salary checks plus an ATM card) quickly. Most things seem to be fine through the website. The one time I had to do some non-standard stuff they were pretty slow and a little disorganised, but it still seemed better than the UK banks I've used previously.
- Phurist 4y ago
  SEB is also quite a boomer bank? Still stuck with legacy numeric "usernames", manual limit changes from the office etc..
  - cjg_ 4y ago
    Username is your national id number, not really something strange in Sweden for banking.
    - sigio 4y ago
      OpenBank (part of Santander) also does this.... together with a 4 digit (only) password for internet-banking. Didn't know how fast I wanted to cancel that account after requesting it.
dagw 4y ago
I've been very happy with SEB and have found their customer service pretty great, even with pretty complex requests. The being said, living in Sweden before you get your digital ID set up and everything sorted out in all the right databases seems to be a massive pain. All my non-Swedish colleagues at work have bureaucratic horror stories of their first months in the country.

by patall 4y ago

hypostase 4y ago

We went with Handelsbanken, because they were the first that let us sign up. So far seems OK. but I've not really done a detailed comparison.

dcminter 4y ago

I'm reasonably happy with SEB so far. I originally tried to get an account with SwedBank but they weren't interested until I had a personnummer (legally they're not supposed to refuse on this basis!) SEB were a lot more cooperative and set me up with a basic account (deposit for salary checks plus an ATM card) quickly. Most things seem to be fine through the website. The one time I had to do some non-standard stuff they were pretty slow and a little disorganised, but it still seemed better than the UK banks I've used previously.

Phurist 4y ago
SEB is also quite a boomer bank? Still stuck with legacy numeric "usernames", manual limit changes from the office etc..
- cjg_ 4y ago
  Username is your national id number, not really something strange in Sweden for banking.
  - sigio 4y ago
    OpenBank (part of Santander) also does this.... together with a 4 digit (only) password for internet-banking. Didn't know how fast I wanted to cancel that account after requesting it.

dagw 4y ago

I've been very happy with SEB and have found their customer service pretty great, even with pretty complex requests. The being said, living in Sweden before you get your digital ID set up and everything sorted out in all the right databases seems to be a massive pain. All my non-Swedish colleagues at work have bureaucratic horror stories of their first months in the country.