> But people are passionate about talking about their problems and that's where you should orient your discussions on. Don't ask about your product at all durin

> But people are passionate about talking about their problems and that's where you should orient your discussions on. Don't ask about your product at all during PM interviews, simply try to understand the problems users are facing and figure out what ways your product is or is not addressing those problems. Yeah you need to understand the whole process that the user is part of, and then design a better overall process. You can't ask the customer to design the product for you, they don't have the overview it requires and they also don't have any incentives to help you with your job, unless you give them something for their time. Product managers make their job way too easy for themselves by expecting the users to provide complete requirements for them. You could never have done any user research that would show you that people wanted to have a phone without buttons, before the iphone came out.