We had the same issue and were so frustrated, that we decided to move to DataDog. Yes, the NewRelic APM UI/UX is better but you get used to DDs pretty fast too.

We had the same issue and were so frustrated, that we decided to move to DataDog. Yes, the NewRelic APM UI/UX is better but you get used to DDs pretty fast too. And log management is better on DD side actually. A fancy APM UI isn’t worth it to tolerate these dark business patterns which they try (or just do) all the time IMO. We didn’t regret the decision.