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Absolutely an algorithmic issue and your comment about edge cases is spot on. But when the algorithm flags an edge case, whatever happened to manual review by a
by hnthrow234 4y ago
Absolutely an algorithmic issue and your comment about edge cases is spot on. But when the algorithm flags an edge case, whatever happened to manual review by a human? In this case, any human looking at this transaction would have found nothing unusual.
I'm pretty sure there is a Black Mirror episode where someone ends up becoming an "edge case" and it all goes downhill from there. I haven't actually watched it but have read about it referenced in many similar contexts so maybe someone knows the actual episode.
- bryan_w 4y ago>Also, my account has several hundred dollars of gift card credit that I've been using for purchases, including necessities like groceries, and that is inaccessible when it is locked. I'm a human and I find that unusual enough to close down your account. Especially if those gift cards came from all over the world. That's a common MO for scammers. You probably should just submit the paperwork and move on with life.
- hnthrow234 4y agoTrue, gift cards can be scammy, but in this case, Amazon calls it "gift card" but it is basically just Amazon credit I have loaded onto my own account with my own credit card that I've already used on tons of prior orders. So it's a known entity.