I have more of an enterprise product working with school districts. It did take some time to get meetings with users, but I did get them. In my case it was simi

I have more of an enterprise product working with school districts. It did take some time to get meetings with users, but I did get them. In my case it was similar to any enterprise endeavor. I had a champion to make introductions to the different users and then asked those users to introduce me to another user group, etc. And I am doing that in a variety of school systems to get feedback. I do find getting 30-60 minutes with a user or group of users extremely valuable. You've really got to try and dig into their use case and understand them. And tell them to stop telling you what they think other people might do and get them to focus on themselves. Everyone likes to tell me what other users might want, and then asking them, well, do you do this? "Nope, but other people might..." But once you get through that, the rewards are fantastic. You can build some frameworks around your users and have a much better intuition of who would like what and how they would use it. Then reach back out and ask. One other method I use is an ask for features button on the app. Once they ask for a feature, I ask if they are open to connecting over zoom so I can deeply understand their use case. And sometimes they get their feature built, and sometimes they get something much better.