You should try Fidelity, it’s even worse. To authenticate over their phone you punch in the digits that correspond to the characters of your password. Special c

You should try Fidelity, it’s even worse. To authenticate over their phone you punch in the digits that correspond to the characters of your password. Special characters all get mapped to zero. This is TONS of fun when you use a password manager and have a long a random string password. It’s even more fun when you realize that they give you a limited amount of time to authenticate and it’s nowhere near long enough for a 20 character password. It’s really sad how bad authentication systems are for some of the most critical systems in our lives.