Sorry, even there, you have sysadmins who just sit there and run through playbooks and never improve anything. This is how you have teams with 70 pages in a 9

Sorry, even there, you have sysadmins who just sit there and run through playbooks and never improve anything. This is how you have teams with 70 pages in a 9 hour daytime shift as a matter of course. There are pure SAs around, and I don't just mean the caste system. The entire sysops organization was just one example. They may have been rolled up into another organization but the people still exist.