4 ms·
I imagine that Rocket increased their workforce by more than 8% between spring of 2020 and now. I work for a mortgage company and layoffs have happened multiple
by jetti 4y ago
I imagine that Rocket increased their workforce by more than 8% between spring of 2020 and now. I work for a mortgage company and layoffs have happened multiple times this year. With rates so low for almost two years the volume increased significantly. In order to deal with that volume the company most certainly had to hire many people and quick. The market conditions can't support keeping those individuals (or at least the number of positions that were added) during the pandemic. People who work the operations jobs (who are behind the scenes helping the loan officer close loans) know the market is cyclical and know that layoffs are a part of the business.
- gowld 4y agoH&R Block must be the harshest cycle, but also most predictable.
- jamestimmins 4y agoI believe those jobs are seasonal
- effingwewt 4y agoThey have downsized dramatically as well. They used to have permanent offices with seasonal satellites popping up. They have several-weeks' long training courses and began well ahead of tax season. Now, they are a complete shitshow. I had an unusually complex return and decided to go with them. Big mistake. While waiting (I had an appointment but that mattered not, I was waiting pver 1.5 hours). My wait came to an end as I watched a kid, his wife and new daughter ask some questions no one knew how to answer. His question was why he owed taxes. I, from my chair, knew the answer- he hadn't had anything deducted from his substantial unemployment and thus owed on those as he would have a regular job. No one at this location, including the 'manager' knew or could find out this information. I watched as they slowly went up the ladder asking while trying not to freak out, and as the poor young couple were in hysetics. I just left after seeing all of this. They are reading the same or worse prompts than any free file service and are charging hundreds to thousands of dollars for the privilege and the 'tax experts' are anything but.
- MikePlacid 4y agoHow this downsizing looks from a client's point of view: I have almost finished a 4 months long process of buying a summer house (including one failed deal), and my first financial agent - a very bright and fast girl - was fired right in the middle of my first transaction... and nobody told me a word about it - neither the manager, not the new agent, so I was sitting in the dark for a week or so. The agent that I got instead of a fired girl was very slow and unresponsive, so I've changed the financial company. Guess they will need to continue to "downsize"... Why would anyone want to fire a nice worker and keep a worse one is beyond my understanding.
- curuinor 4y agothey put up a non-adult to do these transactions? what the hell?
- Msw242 4y agoWhy do you think that person wasn't an adult?
- techsupporter 4y agoBecause it is very odd framing, to say the least, to refer to someone in a professional context as a "girl."
- Msw242 4y agoI'm 30 and I use "girl" as a female equivalent of "guy." Just sounds informal to me, nbd
- stevenhuang 4y agoI didn't read it that way. Is HN a professional context? In this casual retelling I read it as a neutral noun describing gender. Substitute the equivalent here with 'guy' and we wouldn't be having this discussion. Thinking harder, I guess 'gal' would have been more appropriate. But in any case I feel this reveals more about the reader and their proclivity to engage in 'culture-war topics' than anything substantial.